Every Call Answered. Every Job Captured.
When a homeowner's heat fails at 8:30 PM, they don't leave voicemails — they call your competitor. TradeDispatch answers every call in seconds, screens for danger, captures the job and texts it to your phone — even while you're on a roof or fast asleep.
One captured emergency job typically pays for the service many times over.
Pretend your furnace just quit. Our assistant answers in seconds.
See how it works
Built in Neenah, Wisconsin — for independent contractors who answer their own phones.
What happens to your leads when you're on a roof — or fast asleep?
The first contractor to respond wins the job. Here's how the three options compare.
Voicemail
- 1. Pipe bursts at 9 PM
- 2. Homeowner calls, hits voicemail
- 3. Hangs up, calls the next contractor on Google
$1,800 job → your competitor
Answering service
- 1. You pay a call center $400+/month
- 2. Agent knows nothing about HVAC
- 3. Misspelled names, missing details
$400/mo for a call center that loses details
TradeDispatch AI Dispatcher
- 1. Answers in 2 seconds, 24/7
- 2. Qualifies the emergency, collects address & symptoms
- 3. Captures the job and texts your on-call tech
$1,800 job captured at 9:04 PM while you sleep
Watch a 9 PM emergency turn into a captured job
Try both scenarios — a freezing homeowner in Appleton, or a tree through the roof after a storm. Watch the AI reassure the customer, screen for danger, collect the details your crews need, and alert the owner — in under a minute.
This guided sample does not contact a real contractor or create an appointment.
- Screens injuries and downed lines before anything else
- Checks urgency, address, and service area
- Asks your approved qualifying questions
- Shows the job summary and alert flow
Fox Valley Heating & Cooling · AI Dispatcher
● Online 24/7 · 9:04 PM
Hi! You've reached Fox Valley Heating & Cooling. How can I help tonight?
More captured jobs from the calls you're already paying to get
Capture after-hours requests and send your crew the details. Your written scope confirms exactly what's included.
Nobody hears your voicemail again
Calls are answered in your company's name, with your trade vocabulary. The dispatcher collects the caller's name, address, problem, urgency, and preferred appointment window; real emergencies get flagged and sent to you. Gas, CO, fire, injuries, and downed lines are screened first, with callers directed to 911 or the utility. Nights, weekends, holidays — no extra shift to staff.
Know the job before you roll a truck
After each completed call, your on-call phone gets a clean job-alert text: name, address, problem, urgency, and preferred appointment window — so you can decide the next step before leaving the house. Reply 1 to confirm the customer's preferred time and they get a confirmation text automatically. During a 3 AM snowstorm, your plow crews keep driving while job details arrive by text. Optional Call History & Backup saves the details on your secure dashboard too.
Keep your number, nothing to install
Keep your business number. We help you forward unanswered calls to your assistant, so callers reach your business and you get their details by text. Nothing to install.
Missed a call? They get a text in seconds
When you can't pick up — under a sink, on a roof, behind a plow — callers who have already consented to texts get a TradeDispatch message asking for their address and what's going on. Their reply is forwarded to your on-call phone, ready for you to follow up. Optional Call History & Backup saves messages on your secure dashboard too.
Call History & Backup — optional add-on
Call History & Backup is an optional $29/month add-on: every call, captured job and message saved and searchable on your secure dashboard, plus minute tracking. Your backup if a text ever doesn't reach you.
Storm days don't put your phone on hold
After a derecho or a June twister, calls surge and your phone tree can collapse. TradeDispatch handles a surge of calls at once instead of sending callers to voicemail. It screens out danger first, then flags each job's urgency and texts the details to your on-call phone so you can decide where your crews go next.
Jobs booked while you work
With the optional Smart Scheduling add-on (+$49/month), your assistant books jobs into your calendar during the call, offering times near where you're already working. Navigate to your next job or use "Start today's route" in Google Maps. Your daily map shows your stops and estimated drives; emergencies are never booked — they come straight to you.
Nothing for you to learn or babysit
Hosting, updates, AI tuning, and security stay our problem. No software for your crew to learn, no IT person to chase, no surprise invoice — you keep running jobs while the dispatcher keeps working.
Names and addresses, spelled right
Your assistant asks callers to spell names and street names, reads the details back, and checks the address against the map. Confident matches are marked "address verified" in your alert; uncertain addresses stay flagged for you to confirm.
Your Google Calendar, kept in sync
Changes in your Google Calendar flow into TradeDispatch automatically every few minutes. Part of Smart Scheduling (+$49/month), so your assistant works from your synced appointments without manual re-imports.
Your answers to common questions
Payment, financing, warranty and more — your assistant answers briefly from the facts you provide. If an answer isn't covered, it passes the question to you instead of making a promise.
Prefer a person? Leave a message
Callers who'd rather not talk to the assistant can leave you a message. You receive their name, callback number and message, without an appointment being booked.
Smart Scheduling
Your appointments, your day, your next stop. Add Smart Scheduling for +$49/month.
- Syncs with your Google Calendar automatically every few minutes.
- Daily map with numbered stops, your route and estimated drive times.
- Navigate to a job or start today's route in Google Maps.
From first call to captured jobs — in three steps
Every setup is scoped around your real call flow. No commitment before you review the details in writing.
Step 1
Get started
A short conversation about your missed-call problem, service area, and the tools you already use.
Step 2
Approve your setup
You receive a clear, written scope based on your call volume, workflow, and integrations — before any commitment.
Step 3
Review before launch
Your dispatcher is tested against real emergency scenarios with you before it ever handles a live customer.
Pricing
Answering — $149/month
- 24/7 AI answering in your company's name
- 400 AI call minutes per month ($0.20/min after, calls never cut off)
- Safety screening first (gas, CO, fire, injury → 911/utility)
- Instant job alerts with caller name, address, issue and callback number
- Every missed caller's number texted to you instantly; callers who opted in get a text back
- Customer confirmation texts
- Keep your number, nothing to install
- Month-to-month, 30-day money-back guarantee
Add-ons
Call History & Backup — +$29/month
Every call, captured job and message saved and searchable on your secure dashboard, plus minute tracking. Your backup if a text ever doesn't reach you.
Get startedSmart Scheduling — +$49/month
- Your assistant books jobs into your calendar during the call
- Offers times near where you're already working
- Syncs with your Google Calendar
- Daily map with your route and drive times
- Emergencies are never booked — they come straight to you
- Calendar setup included
Questions contractors ask
Answering is $149/month with 24/7 AI answering, 400 AI call minutes, safety screening, instant caller-detail job alerts, missed-caller numbers, opted-in text-back and customer confirmation texts. Extra minutes are $0.20/min; calls are never cut off. Keep your number, nothing to install. Month-to-month with a 30-day money-back guarantee. Call History & Backup is an optional $29/month add-on for calls, captured jobs and messages saved and searchable on your secure dashboard, plus minute tracking. Smart Scheduling is an optional $49/month add-on that books jobs into your calendar during the call, offering times near where you're already working. Ask about custom pricing for multiple trucks, locations or software integrations. The first 10 shops lock in today's price for life.
Need integration with Jobber, Housecall Pro or other software? Ask about custom pricing. Your assistant captures caller details and texts them to your on-call phone, and the optional Smart Scheduling add-on ($49/month) books jobs straight into your calendar during the call.
It never makes up prices. It only shares your standard trip or diagnostic fees and gathers job details for an on-site estimate.
Timing depends on your call flow and integrations. You'll receive a clear launch schedule with your written scope.
Yes. We test your service area, escalation rules, approved answers, and job-alert flow with you before launch.
TradeDispatch handles a surge of calls at once, so far fewer callers hit voicemail. Danger is screened first: callers reporting gas, CO, fire, injuries, or downed lines are directed to 911 or the utility. The remaining jobs are flagged by urgency and texted to your on-call phone so you decide which work your crews take first.
Yes. It asks the safety questions your crew needs answered — injuries, power-line contact, structure contact, and site access — then texts you a clean summary with the address. Situations involving downed lines are routed to the utility or 911 rather than into your job queue.
Your next emergency call is coming. Will you answer it?
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